Charlotte Complete Dentistry Privacy Policy

This Privacy Policy describes how Charlotte Complete Dentistry, located at 16049 Johnston Rd Ste 1, Charlotte, NC 28277 (the “Practice”), collects, uses, and discloses your personal information when you use our website (the “Website”) or receive dental services from us.

Information We Collect

We collect several types of information from and about users of our Website and patients of our practice.

• Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, email address, date of birth, and insurance information. We collect this information when you schedule an appointment, fill out forms on our Website, or communicate with us by phone or email.
• Medical Information: This includes information about your dental health history, current conditions, medications, and treatment plans. We collect this information during your appointments and from any medical records you provide.
• Website Usage Data: We collect information about how you use our Website, such as the pages you visit, the time you spend on each page, and the links you click. This information is collected using cookies and other tracking technologies.

How We Use Your Information

We use your information to provide you with dental services, manage your account, communicate with you about appointments and treatment options, bill you for services, improve our Website, and comply with legal requirements.

• Providing Dental Services: We use your personal and medical information to provide you with dental care, schedule appointments, send appointment reminders, and communicate with you about your treatment plan.
• Managing Your Account: We use your personal information to manage your account, such as processing payments and keeping track of your appointments.
• Communication: We use your contact information to communicate with you about appointments, treatment options, billing, and other practice-related matters.
• Website Improvement: We use website usage data to improve the functionality and user experience of our Website.
• Compliance with Law: We may use and disclose your information to comply with a court order, subpoena, or other legal process. We may also disclose your information to protect the safety of others or to prevent fraud.

Disclosure of Your Information

We may disclose your information to third-party vendors who provide services to us, such as appointment reminder services, billing services, and data security providers. We will only disclose your information to these vendors to the extent necessary for them to provide their services to us.

We may also disclose your information to health plans, other healthcare providers involved in your care, and law enforcement agencies as permitted by law.

We will not disclose your information to any third party for marketing purposes without your consent.

Your Choices

You have choices about how we use and disclose your information.

• You can access and update your personal information by contacting us at [phone number] or [email address].
• You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any marketing email we send you.
• You can choose to disable cookies in your web browser. However, this may limit your ability to use certain features of our Website.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or electronic storage system is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [phone number] or [email address].

HIPAA Notice

In addition to this Privacy Policy, we are also subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA requires us to protect the privacy of your protected health information. You can find more information about HIPAA and our HIPAA Notice of Privacy Practices on our Website or by contacting us at [phone number] or [email address].

Please note: This is a sample privacy policy and may need to be modified to comply with all applicable laws and regulations. You should consult with an attorney to ensure that your privacy policy is compliant with HIPAA and other applicable laws.